Our bolster pillows are not recommended for extended outdoor use, as the foam filling will retain water. If using outdoors, we recommend bringing them indoors after each use.

Shipping:

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This item ships via FedEx or UPS (depending on your zip code). If you have a large quantity order, it will ship via FedEx Freight or a standard LTL carrier. Once shipped, you will receive a tracking number via the email address you provide. Ground shipments usually arrive within 2-5 business days after shipment. Normally, our shipments do NOT require a signature and will be left on your doorstep if you are not available at the time of delivery.
Please inspect the package when it arrives to determine if damage occurred during shipping. If the packaging is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. If damage during shipping is discovered after delivery, contact customer service immediately so a claim can be filed. Please retain all damaged items and shipping materials, as the carrier may need to perform an inspection.
Please note that UPS and FedEx shipments cannot be delivered to PO boxes.

Warranty:

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The manufacturer of Sunbrella fabrics, Glen Raven Inc., provides a 5 year warranty on their furniture grade fabric effective from the date of purchase. This limited warranty covers the solution-dyed acrylic fabric that has become unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals. In the event that something happens to your fabric, Glen Raven will supply new fabric, free, to replace the fabric that has become unserviceable. This warranty does not cover our labor or freight related to replacement. Sunbrella is known throughout the industry as the best outdoor fabric available. Length of Warranty: Furniture Grade: 5 years

Return Policy:

Custom orders are NON RETURNABLE and CANNOT BE CANCELLED once placed due to the custom and made-to-order processes involved.
Any problems or concerns with custom-made products must be reported within 5 business days of receipt. Our workmanship is guaranteed within 6 months of receipt of your custom-made product. Please contact customer service with your concerns.
For more information, please read our Terms & Conditions.

Product Specifications:

Assembled Dimensions: 6.00 × 20.00 × inches

Shipping Dimensions: 20.00 × 6.00 × 5.00 inches

Approximate Shipping Weight: 2.00 pounds